Female Customer Care Supervisors
Location: North Nazimabad
Staff Timings: 10 AM - 7 PM
Education: Bachelors / Masters
Job Type: Full-time
Job Description
We are looking for a proactive and dedicated Female Customer Care Supervisor to lead and support our customer service team.
The ideal candidate will be responsible for ensuring the team delivers top-notch service to our clients while maintaining a professional and supportive work environment.
Key Responsibilities:
- Supervise and support customer care representatives.
- Monitor inbound and outbound customer interactions to ensure high-quality service.
- Handle escalated customer concerns with patience and professionalism.
- Guide the team to meet and exceed customer satisfaction targets.
- Ensure accurate and satisfactory responses to customer inquiries.
Ideal Candidate:
- Strong leadership and communication skills.
- Experience in customer service is a plus.
- Excellent active listening and problem-solving abilities.
- Ability to maintain a calm and empathetic attitude with customers.
- Prefer candidates with prior supervisory experience.
What We Offer:
- Safe and supportive work environment.
- Competitive salary with performance-based bonuses.
- Opportunities for career growth.
- Supportive team atmosphere.
